RETURN POLICY 

Thank you for your purchase. We strive to ensure that our customers are satisfied with their purchase. If, for any reason, you are not completely satisfied with your purchase, you may return your order within 14 days of receipt. This can be done via the return form at the bottom of this page. 

RETURN CONDITIONS:

• You have the right to return the goods within 14 days of receiving the product without providing a reason.
• After registering the return, you must send the product back to us within 14 days.
• The product must be returned unused and undamaged, and if possible, returned in its original packaging.

RETURN PROCESS:

• Register your return: Register your return via the return form below.
• Send the return: Send the goods to the return address provided in the return form. The costs for returning the goods are at your own expense.
• Refund: Once we have received the returned goods in good condition, we will refund the full purchase amount within 14 days.

EXCEPTIONS: 

• Custom made or personalized products are excluded from the right of withdrawal, unless there is damage that occurred during the transport. 

For more information about returns, feel free to contact us via info@divinart.nl or the contact page.